Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

About Us

Who is JRI?

JRI is a leader in social justice, with over 100 diverse programs meeting the needs of underserved individuals, families and communities. We are committed to excellence, delivering targeted services that support the dignity of each person.

Man and woman discussing book

JRI has not pursued a strategy of following trends, but has instead initiated programs and developed models that have set trends and shaped systems. JRI does not grow through serially developing similar programs; instead, we operate a few exemplary programs of each model. Our work has compelled the development of more improved, more effective, more easily workable, and more solidly replicable models. In addition, we have increased the diversity and stability of our agency through merger, acquisition and partnerships that further our community goals and strengthen our services. Our partnership with the Trauma Center is just one example of this type of successful growth.

JRI is dedicated to addressing the most confounding challenges of both the human services and educational systems and the persons and families these systems were created to serve. JRI pursues the social justice inherent in opening doors to opportunity and independence. Although our range of services is as varied as those we serve, our approach is uniformly characterized by compassionate support, innovation, and community leadership. JRI seeks new knowledge and improved evidence-based practice, in research and in the field, in order to inform our continuous search for excellence in service.

Mission

Justice Resource Institute works in partnership with individuals, families, communities and government to pursue the social justice inherent in opening doors to opportunity and independence.

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