Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

Program Contacts

Shabori Burton, MSW
Program Director
SMART Team at JRI
555 Amory Street, Suite 3
Boston, MA 02130
(617) 522-0904
(617) 548-4895 Hotline: (617) 431-0125
Shawn Brown
Program Director
555 Amory Street, Suite 3
Jamaica Plain, MA 02130
(617) 212-1197
Jenese Brownhill, LICSW
Program Director
555 Amory Street
Boston, MA 02130
(508) 479-1573
Jeff Butts, LICSW, ABD
Executive Director
555 Amory Street, Suite 399
Boston, MA 02130
(617) 686-7720
Rachel Weidenfeld
Program Director
(857) 399-1915 x2423
Maureen Skehan
Program Director
75 Amory Street, Garden Level
Rear Entrance
Boston, MA 02119
(857) 399-1915 x 2404
Susan Buoncuore
Director of JRI Housing Programs
75 Amory Street, Garden Level
Rear Entrance
Boston, MA 02119
(857) 399-1915 x 2424
Susan Buoncuore
Director of JRI Housing Programs
75 Amory Street, Garden Level
Rear Entrance
Boston, MA 02119
(857) 399-1915 ext. 2424

JRI Service Navigator

Not Sure What's Right For You?

No problem. You can call or email us and we'll guide you to the appropriate resources.