Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Services

Department of Youth Services Capacity Building

JRI hires and provides ongoing support/supervision/training to skilled staff to fill an array of full- and part-time roles in DYS-operated secure facilities. Departmental positions range from direct care and cooks to senior clinical staff. JRI also provides support for ongoing monthly and as-needed clinical professional development, including co-sponsorship of the DYS annual statewide clinical conference.

At a Glance
This service is for
Focus: Hire, support, and supervise a range of staff including professionals and paraprofessionals to quickly adapt staffing capacity as departmental needs change.
Capacity: JRI operates Capacity Building services in the central, northeast, and southeast regions of DYS.
Let's Connect
Mark Hutchinson
Division Director
(617) 851-9805
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