Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Services

JRI Health Medical Case Management

JRI Health provides Medical Case Management (MCM) for people living with HIV/AIDS. Case management provides a wide range of client-centered services, such as linkage to medical care, coordination of support for both medication adherence and insurance. Case management services also assist with housing, mainstream benefits and resources, support groups, and coordination of care for substance use and mental health services.

Discussion in office
At a Glance
This service is for
Focus: JRI Health Medical Case Management Program is located in downtown Boston and Framingham. This program ensures that PLWHA have access to medical care and community resources.
Age: 18 and Up
Capacity: Serves up to 250 Individuals
Let's Connect
Susan Buoncuore
Director of JRI Housing Programs
75 Amory Street, Garden Level
Rear Entrance
Boston, MA 02119
(857) 399-1915 x 2424
Request More Information

For assistance determining which programs or services will meet your individualized need, please fill out the form below. If you have a question regarding a particular program, please contact the Program Director listed in the “Let’s Connect” box above.

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