Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

(781) 559-4745
navigator@jri.org
Rachel Arruda

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Andy Pond, MSW, MAT

President

Andy, President and CEO of Justice Resource Institute (JRI), has served as the agency's leader since September 2006.  He holds Master's Degrees in both Social Work and Teaching.  He joined JRI in 1985 as a teacher, and has been a part of the agency ever since. In the course of his varied career at JRI, he assumed roles of increasing responsibility and complexity, including many years dedicated to work with adolescents suffering from the effects of complex trauma.

As President and CEO, he brings a wealth of experience, grounded in his training as teacher, clinician, and writer. He has integrated these skills to become an expert designer and manager of complex systems of care, aimed at assisting children and adults to meet their full potential.

Andy Pond

@JRISocialJstce