Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Ed Powell

Vice President for Community Engagement

Ed was named Vice President for Community Engagement at Justice Resource Institute (JRI) effective May 2014. His work will focus on building community relationships that will allow JRI to bring its trauma informed programming to neighborhoods affected by violence, Edward M. Powell brings over 20 years of experience in the private and not-for-profit sectors in a career spent working to improve the lives of young people through violence prevention, education and employment. Recently Ed was the Executive Director of StreetSafe Boston a nationally acclaimed youth violence intervention initiative of the Boston Foundation. Prior to StreetSafe, Ed was at the Boston Private Industry Council, where he served as deputy director. Prior to his appointment as deputy director of the PIC, Powell’s tenure at the PIC included almost a decade as the director of school-to-career programs. Ed is a 1986 graduate of Delaware State University with a B.S. in Marketing. He is a 2013 Alumnus of The Partnership Inc. Next Generation Executive program as well as a 2007 Alumnus of Boston University School of Management Institute of Non profit Management and Leadership program.​

Ed Powell

@JRISocialJstce