Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Kimberly A. Thomas

Vice President of Development

Kimberly A. Thomas joined JRI in 2014, as Vice President of Development, creating, executing and managing the strategic direction of development. Kimberly earned her bachelor's degree in communications with a minor in business administration and public relations from Bridgewater State College, and was awarded a master's degree in management from Cambridge College. Prior to joining JRI, Kimberly was involved with New Hope, Inc., for 13 years, serving on the Board of Directors for 6 years and as Executive Director & President for 7 years. Kimberly also worked in the for profit sector as a Credit Union Executive for 18 years. She contributed numerous years of community involvement in Southeastern, MA, having served on several boards and committees and in 2013, she received the Woman of Achievement award from Girls Inc., where she was recognized for personal, professional and community-based efforts, including her advocacy to end domestic violence and sexual violence. Kimberly is also a member of the Mansfield Bank Board of Directors​.

Kim Thomas

@JRISocialJstce