Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Stephanie Ward, LMHC

Vice President

Stephanie has been with JRI for 35 years and counting. She has developed her expertise in leadership and operations of intensive treatment interventions for some of JRI’s and the State’s most challenging children and adults. Stephanie received her Bachelor’s Degree from College of the Holy Cross and an M.Ed. from Bridgewater State University.  In addition, she has two post-graduate  certificates in non-profit executive management. Stephanie is Past President and current member of the Executive Committee of the MAAPS Board of Directors, serves as a mentor with the B.U. Institute of Nonprofit Management and Leadership, and as a Behavioral Health Volunteer with her local medical reserve corp.

Steph Ward

@JRISocialJstce