Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Thomas L. Fisher

Senior Vice President

Tom Fisher’s effective leadership has produced sustained organization growth since his start with the Community Care Services in 1978. He successfully negotiated four mergers between 1991 and 1998 to achieve the Agency’s strategic goals of increasing market share, diversifying services, and enhancing the organization’s ability to effectively and efficiently deliver services. Tom lead the growth of the CCS division to $22 million dollars in revenue over his tenure and developed a wide array of programming serving young children, through elders. Most recently he was instrumental in negotiating the most recent merger with Justice Resource Institute in July 2013. Tom now serves as a Senior Vice President of JRI. He received his B.A. from Stonehill College, Master of Education from Boston University and is a graduate of the Non-profit Executive Leadership Program at Kennedy School of Government in Cambridge.

Tom Fisher