Seeking Residential Counselors at Pelham Academy, Glenhaven Academy, and Walden Street School

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Residential Counselors

Sign-On Bonuses


Educational Opportunities

Top Places to Work


A career at JRI is a very rewarding experience.  You can see first hand the difference you make in someone's life.

At JRI, we provide care and support services to children, adolescents and adults with physical, emotional and learning disabilities. The work is challenging, yet rewarding, and our 2,800 staff members are known as some of the most talented and caring professionals in the country. We are looking for energetic, dynamic people to work with us to make a difference in the lives of the people we serve.

Residential Counselors

Residential Counselors have the opportunity to be a positive role model by building rapports and maintaining appropriate boundaries with our students.  The type of Residential Counselor we are seeking loves working with adolescents, is energetic, confident, positive, disciplined, has excellent boundaries and will thrive in a fast-paced environment. They take pride in working with a team who strives to make everyday a little bit better for our group of children and adolescents, who are truly amazing!

Check out what these students at Walden Street School, a school of JRI for females between the ages of 12 and 22, had to say about our staff:


Requirements for Residential Counselors

  • Must be 21 years of age or older
  • High School diploma required 
  • Meet background checks and driver's record checks
  • Maintain a valid driver's license
  • Ability to work alone in an unsupervised environment
  • Residential program or mental health experience preferred, but not required

Many JRI Employees Started as Residential Counselors

At JRI, we provide our employees with a tremendous amount of career advancement and growth opportunities, including educational opportunities.  If your goal is to earn your Associate, Bachelor's or Master's degree and advance your career, we will help you make it happen.  Through tuition reimbursement and scholarship opportunities, we can significantly ease the financial burden of pursuing your degree.  Learn more about our partnerships with local colleges and universities, including our partnership with William James College, where many of our employees have earned their bachelor's degree.

In the video below, hear directly from a current Residential Counselor and a former Residential Counselor who made her way up the ranks at JRI.



Walden Street School

Walden Street School, Concord, MA

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Pelham Academy

Pelham Academy, Lexington, MA 

Apply to Pelham Academy.


Glenhaven Academy

Glenhaven Academy, Marlborough, MA

Apply to Glenhaven Academy.


Sign-On Bonuses

JRI is currently offering a $2,000.00 sign-on bonus for residential counselors at Walden Street School, Glenhaven Academy and Pelham Academy.  $1,000 will be paid after 4 weeks of employment and another $1,000 will be paid after 6 months.  We also offer a $1,000.00 bilingual bonus.



JRI offers our team members and their families an extremely competitive benefits package that is amongst the best in the industry. We recognize the importance that a rich benefits plan will play in our everyday lives, and we award staff with competitive affordable programs meant to enhance the quality of their lives.

Generous Paid Time Off (PTO) 

Full time employees receive six weeks of time off, including company paid holidays, in the first year.

Medical (16+ hrs per week)

Blue Cross Blue Shield of New England is the health insurance carrier for most of our employees. BCBS also offers a $150 Fitness Reimbursement, in addition to weight-loss reimbursement and tobacco cessation resources.


JRI pays 100% of the monthly cost of Delta Dental insurance for our employees who work 31 or more hours per week. Employees who work 20-31 hours per week pay for dental coverage on very affordable prorated amount.


Employees may elect coverage through Eye Med for a comprehensive and affordable vision plan.

Pension Plan

The pension plan is a Defined Benefit plan that is company-paid and is provided at no cost to employees. An employee is eligible and included as a participant in the plan if they are working 1,000 hours during the plan year. If an employee leaves JRI before retirement age they will be entitled to receive some level of pension benefits upon retirement if the employee has worked with JRI for at least 5 years or longer.

401K Plan (20+ hours per week)

JRI will match employee contributions to the 401K plan up to a maximum of $800 per calendar year. Contributions are non-taxable until withdrawn.

Tuition Reimbursement (30+ hours per week)

JRI team members who are in good standing will be eligible for up to $1,350 of reimbursement for tuition for up to three courses per calendar year (maximum of $4,000 per calendar year) at an accredited college or university.  We also have partnerships with several local colleges and universities to help significantly reduce the cost even more for our employees.  See JRI's Educational Opportunities for more information.

Tuition Remission

JRI employees are eligible for the Tuition Remission program. The program offers free tuition for day time regular school year undergraduate courses at state college and universities, including state community colleges. This is on a space available basis and is subject to other terms and conditions.

Other benefits include flexible spending accounts for dependent care and healthcare, an employee assistance program, life insurance, short term disability (CT employees only), long term disability and supplemental life / AD&D.


Top Places to Work: Diversity Edition

JRI is proud to be named one of the Top Ten Companies in all of Massachusetts when it comes to diversity and inclusion. This list was drawn from scores of companies of all sizes and types who were surveyed in 2020.  

Top Places to Work for 7 yearsApply to Pelham Academy.Apply to Walden Street School orange button



JRI Service Navigator

Do you have a question about JRI services?

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.