Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Aisha Barnes

Aisha Barnes began her career in human services in 2008. She joined STRIVE in 2014 as Case Manager for STRIVE Forward, a national initiative funded by the US Department of Labor (USDOL) to assist youth offenders in successful re-entry and success in education and careers. In this role, she helps at-risk and court-involved youth by linking them to supportive services including transportation, housing, mental health services, mentoring, child care, internships and full-time employment. Aisha is dedicated to serving young people whose lives mirror the life she once lived. In May 2017 Aisha will attend Springfield College to attain her Bachelor’s degree in Human Services.

Aisha Barnes