Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.


Diamond Educators Mentoring

Diamond Educators, a program of SMART Team, and a Division of JRI, was established to create opportunities for young people struggling to access resources and support. The organization teaches young people to foster healthy relationships. More important, we are committed to providing a stable environment that promotes self-empowerment. The young people who join DEM are introduced to life-changing experiences through storytelling, role- playing, job-seeking, and independent learning. They embark on a journey that leads them towards a pathway of success.

Let's Connect
Shawn Brown
Program Director
555 Amory Street, Suite 3
Jamaica Plain, MA 02130
(617) 212-1197
Family Supports and Mental Health

In an effort to maximize the potential of each of our members, it is our belief that we must address the whole person, including the mental and emotional well-being of our members. The success of an individual is a reflection of one's character. We view our role as mentors as an opportunity to shape young minds. The mentors prepare every adolescent to succeed at any junction in life. To accomplish this, DEM has an extensive array of mental health and other social welfare contacts in the local community to which we can refer our students if necessary. Because our mentors are from these neighborhoods themselves, it is a natural transition to offer students these referrals to the best options available. 

Workforce Development and Education

Diamond  Educators Mentoring workforce development programming incorporates a series of presentations and workshops. These presentations include Testimonies from Mentors, Life Skills & Soft Skills Training, Career Exploration, Education and Income Level, Anger Management, Conflict Resolution, Law Enforcement Situation Intelligence, Sex Education, Sexual Assault and Domestic Violence, Personal Hygiene, Fatherhood, Child Support, Family Values, Single Parenting, Peer Mediation, Banking and Investments, Job Readiness Trainings (Resumes, Mock Interviews, Worksite Etiquette and Dress for Success).

Between 2006 and 2009, DEM tracked seniors involved in the program and can report that 90% of high school seniors graduated at the conclusion of their year, and 80% enrolled in college. Since 2009, after gaining additional mentoring contracts, DEM can report that at least 90% of each cohort of students that entered the program has completed the program

Request More Information

For assistance determining which programs or services will meet your individualized need, please fill out the form below. If you have a question regarding a particular program, please contact the Program Director listed in the “Let’s Connect” box above.