Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Collaborative Intervention with Caregivers of Traumatized Children

Goal: To improve participants’ ability to build effective and collaborative treatment teams with caregivers of traumatized children.

Content and Methods: Service provision is most effective when services are provided and planned for by a unified and collaborative team.  The caregivers of traumatized children are perhaps the key “players” on any treatment team, and engagement and support of these caregivers is crucial to effective and sustainable change.  This workshop will discuss factors which both hinder and increase engagement of caregivers.  Key issues including parental trauma history, systemic mistrust, the role of the attachment system, cultural factors, individual differences in parenting style, and the role of a therapeutic alliance will be discussed.  A variety of scenarios and concrete techniques will be provided.

Contact Information

Please contact Elizabeth James,, or Jana Pressley, Psy.D., for more information about this training.

small child approximately 5 years old and their caregiver reading a book on a bench