Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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The Neurobiology of Trauma LAMP Training

Goals: The purpose of LAMP (Law Enforcement, Advocates, Mental Health Professionals, & Prosecutors) is to increase participants understanding of the impact of trauma on the brain and biology, and to increase awareness of physiological processes in trauma survivors’ presentation and challenges. A primary goal of this training is to use knowledge gained on the neurobiology of trauma to inform effective approaches for working with survivors of trauma in the direct aftermath of a traumatic event, such as a sexual assault or domestic violence incident.

Content and Methods:Content and Methods: This training session is designed for a range of professionals who work with survivors of trauma including mental health professionals, advocates, law enforcement officers, and prosecutors. The content of this training includes; information on the definition, prevalence, and facts on the characteristics of sexual assault and interpersonal violence; functions of brain areas that are involved in responding to traumatic events; how the brain and body respond to traumatic events; the influence of traumatic events on memory processes; common emotional and behavioral responses to trauma; and how to effectively work with trauma survivors. Distressing symptoms and behaviors will be re-framed to emphasize how individuals adapt to overwhelming stress. The personal impact of working with survivors of trauma, including vicarious and secondary trauma, will also be discussed. A case vignette will be used to support learning of concepts presented, along with video clips and group based discussion.

Contact Information

Please contact Elizabeth James,, or Jana Pressley, Psy.D., for more information about this training.

brain shape made up of words relating to trauma