Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Overview of Trauma Treatment

Goal: To increase participants’ awareness and understanding of the goals and process of trauma treatment.

Content and Methods: Individuals who have experienced abuse, neglect, familial and community violence, along with many other traumatic stressors frequently display an array of distressing symptoms and behaviors.  Trauma-informed treatment which emphasizes restoration of developmental competencies, stabilization of distressing symptoms, and building of key coping skills can significantly increase resilient outcome.  This workshop will provide an overview of the goals and process of trauma-informed treatment.  Discussion will include when and how to refer a client for services; contraindications to treatment focused on trauma processing; and distinctions between general treatment and trauma-informed therapy.

Contact Information

Please contact Elizabeth James,, or Jana Pressley, Psy.D., for more information about this training.

trauma with word cloud behind it