Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Systemic and Milieu Approaches to Treatment of Traumatic Stress

Goal:  To expand participant's awareness of complexity of experience for children, families and their larger systems within the community, and to improve effective services within milieu treatment settings.

Content and Methods:  Children who have experienced trauma are frequently provided services within substitute systems of care, including residential treatment settings, the foster care system, and specialized group settings.  These systems have the potential to play an integral role in the (re-)establishment of safety and in the healing process, yet limited attention is often given to the role of the system as a primary collaborator in the intervention and recovery process.  This workshop will emphasize the importance of intervention across caregiving systems, and will discuss translation of key trauma treatment factors within milieu settings.  Emphasis will be placed on the role of healthy attachment within caregiving systems, and ways to support these systems in provision of safe and stable environments for children exposed to trauma.

Contact Information

Please contact Elizabeth James,, or Jana Pressley, Psy.D., for more information about this training.

African American mother and two daughters