Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Building Resiliency Through Psychological First Aid & Self-Care

This training is intended to provide individuals with concrete tools to support strong, attainable self-care practices and resiliency when working with vulnerable populations, to develop an understanding of the impact of the stress response and vicarious trauma, and to practice interventions to foster adaptive functioning and coping for our clients and our coworkers through exposure to Psychological First Aid (PFA).

Participants are provided with an overview of:

• Psychological Trauma

• The Human Stress Response Continuum

• Common Physical and Emotional Reactions to Stress

• The 8 Core Actions of PFA

• Concrete Tips/Scripts for Implementation of PFA Intervention

• Vicarious Trauma (VT)

• The 4 Domains Affected by VT

• Concrete Self-Care Strategies to Navigate each of the 4 Domains

• In the Moment Self-Care Strategies in the Workplace

• Individualized Self-Care Planning

Start Date

End Date

Location / Venue

JRI's Corporate Office, 160 Gould Street, Suite 111, Needham, MA

Continuous Education Units



Contact Information

Tara Sagor, CAGS, LMHC
Director of Training & Trauma Response

(781) 559-4900 x3323

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