JRI/COVID-19 Navigator

Do you have a question about how JRI services, related to COVID-19 or otherwise?

(508) 468-6042
navigator@jri.org
Rachel Arruda

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

JRI Leader in Social Justice
English Chinese (Simplified) Haitian Creole Hindi Japanese Portuguese Russian Spanish

Heather Escandel, LMHC

Heather attended advanced Wraparound Train the Trainer Certification through Vroon VanDenBerg LLP; an international consulting company that offers a full range of services and training to support communities to improve systems of care through the use of the Wraparound Approach. For the past five years Heather has received advanced coaching and mentoring, consultation and technical assistance in the development of Wraparound practices, approaches, community and provider assessment as well as fidelity to the wraparound approach.

Heather Escandel

@JRISocialJstce