Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Marta Casas, LMHC

Marta Casas, LMHC graduated from Javeriana University in Bogotá, Colombia, as a Clinical Psychologist in 1981. In 2002, Marta moved to Boston to become part of the clinical team at the Trauma Center at Justice Resource Institute, where she continues conducting trauma evaluations of unaccompanied minors and survivors of human trafficking, providing clinical consultation for DCF-involved families, and is also training faculty at the Trauma Center certificate program, on the topic of trauma and culture. In 2007 Marta was trained and now part of the alumni of the Harvard Refugee Program in Global Mental Health. Since 2007, Marta has been a longstanding and active member of the NCTSN Culture Consortium and Translations Review Committee. Between 2007 and 2011, Marta was the team leader of the Latino Child Traumatic Stress Initiative, a SAMHSA/NCTSN-funded program at the Latin American Health Institute in Boston. Between 2011 and 2014, Marta worked at the Child Witness to Violence Project at Boston Medical Center, where she did clinical work with children and caregivers and was member of the training team and cultural liaison of the Massachusetts Child Trauma Project, an ACF-funded initiative that provides training and on-going consultation in evidence-based trauma approaches and treatments to strengthen Massachusetts DCF casework practices. Between 2013 and 2015, Marta was adjunct faculty at Boston College Graduate School of Social Work on Adult Psychosocial Pathology. At the present, Marta is the Director of Clinical Services at the Justice Resource Institute. She has done extensive work on the topic of the interplay between psychological trauma and cultural identity of both therapist and patient in the clinical work.

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