Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

JRI Service Navigator

Not Sure What's Right For You?

No problem. You can call or email us and we'll guide you to the appropriate resources.

Program Contacts

Debbie Ferreira
HR Generalist
99 South Main Street, Third Floor
Fall River, MA 02721
(508) 821-7777
Maribeth Balzano August
Program Director
30 Luscomb Road
Taunton, MA 02780
(508) 672-6560
David Emerson, YACEP, TCTSY-F
The Center for Trauma and Embodiment at JRI
160 Gould Street Suite 301
Needham, MA 02494
Deedee Wadsworth, RYT, TCTSY-F
Program Assistant
The Center for Trauma and Embodiment at JRI
160 Gould Street Suite 301
Needham, MA 02494
(857) 329-3486
Carolyn F. Ingalls
Program Director
365 East Street
Southgate Building
Tewksbury, MA 01463
978-858-3776, ext. 3604
Christin Brown, LICSW
Area Director, Salem and Cape Ann
110 Boston Street
Salem MA 01970
(978) 740-9145
(978) 744-7905
Matthew Peiken, LICSW
Greater Lynn Area Director
112 Market Street, 2nd Fl.
Lynn MA 01901
(781) 595-1081
(781) 592-5691
Amy Ackroyd, LICSW
Merrimack Valley Area Director
15 Union Street, Entrance C, 2nd Floor, Suite 200
Lawrence, MA 01841
(978) 686-2954
(978) 682-7289