Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

Program Contacts

Julie Hwayoung Shepherd, LPC
Program Director
322 Main Street
Building 2, 2nd Floor
Willimantic, CT 06226
(508) 782-2953
Desiree Chumsantivut
Program Director
100 Averill Road
Pomfret Center, CT 06259
(860) 928-5900
Janet Cope-Leclair
Clinical Director
200 South Main Street
Attleboro MA 02703
(508) 226-6031
Christin Cranshaw
Program Director
543 Newport Avenue
South Attleboro, MA 02703
(508) 226-6031
Carolyn F. Ingalls
Program Director
365 East Street
Southgate Building
Tewksbury, MA 01463
978-858-3776, ext. 3604
John "JT" Tormey
Program Director
365 East Street
P.O. Box 1148
Special Building
Tewksbury, MA 01876
(978) 851-0790 ext. 3652
Bryan Lary, LICSW
Program Director
Taunton State Hospital - Cain 2
60 Hodges Avenue
Taunton, MA 02780
508-977-3740
Mark Hutchinson
Division Director
(617) 851-9805

JRI Service Navigator

Not Sure What's Right For You?

No problem. You can call or email us and we'll guide you to the appropriate resources.

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