Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

JRI Service Navigator

Not Sure What's Right For You?

No problem. You can call or email us and we'll guide you to the appropriate resources.

Program Contacts

Bridget Hennessey
Program Director, TAP Fall River
1575 North Main Street
Fall River, MA 02720
(508) 672-5064
(508) 672-4349
Cara Kuczarski, LICSW
Program Director, TAP Norton
33 Pine Street
Norton, MA 02766
(508) 285-4387
(508) 285-4364
Marisa Zucarelli, MS
Program Director - TAP Plymouth
98 Nicks Rock Road
Plymouth, MA 02360
(508) 747-1511
(508) 747-0402
Beth Webster, LCSW
Transitional Homes, Program Supervisor
Main: (508) 821-7774
(508) 404-9179
Patrice Williams
Homefinder and Recruiter
3313 Washington Street
Jamaica Plain, MA 02130
(617) 522-3059
(617) 762-7145
Heather DePalma, CVA
Director of Volunteer and Intern Services
99 South Main Street Suite 301
Fall River, MA 02721
(508) 828-9017
(508) 821-7777 ext. 3132
Michelle Vaughan, LICSW
Program Director
160 Walden Street
Concord, MA 01742
(978) 369-7611 ext. 209
Louise Jeffy
Director of Day Habilitation Services
JRI Developing Abilities
1671 Worcester Road., Suite 100
Framingham, MA 01701
(508) 872-0669, ext. 2218