Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

JRI Service Navigator

Not Sure What's Right For You?

No problem. You can call or email us and we'll guide you to the appropriate resources.

Program Contacts

Christina Patts, LICSW
Director of Behavioral Health & Trauma
Southeast Office
35 Summer Street
Taunton, MA 02780
(508) 207-8819
Sarah Lunday, LICSW
Program Director
Attleboro Office
140 Park Street, 3rd floor
Attleboro, MA 02703
(508) 222-7525
Kate Engel, LMHC
Program Director
Metrowest Office
360 Massachusetts Ave, 2nd Floor
Acton, MA 01720
978-263-3427 x2800
Binh Tran, LICSW
Director of Boston CBS
Jamaica Plain Office
3313 Washington Street Suite #3
Jamaica Plain, MA 02130-2691
617-522-0650 x2840
Gloucester Office
Blackburn Center 3 & 4
Second Floor
Gloucester, MA 01930
(978) 281-7793
(978) 283-7198
15 Union Street
Suite 200
Lawrence, MA 01840
(978) 686-2954
(978) 682-7289
227 Chelmsford Street, Suite C
Chelmsford, MA 01824
(978) 263-3498
(617) 735-7723
112 Market Street, 2nd Floor
Lynn, MA 01901
(781) 595-1081
(781) 593-7676