Contact Us | Justice Resource Institute

Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

JRI Service Navigator

Not Sure What's Right For You?

No problem. You can call or email us and we'll guide you to the appropriate resources.

Program Contacts

Ismael Rivera
Director of Prevention Services at JRI Health
1 Grant Street Suite 100
Framingham, MA 01702
(508) 935-2960 x 2553
Susan Buoncuore
Director of JRI Housing Programs
75 Amory Street, Garden Level
Rear Entrance
Boston, MA 02119
(857) 399-1915 ext. 2424
Jenese Brownhill, LICSW
Program Director
555 Amory Street
Boston, MA 02130
(508) 479-1573
Jeff Butts, LICSW, ABD
Executive Director
555 Amory Street, Suite 399
Boston, MA 02130
(617) 686-7720
Christina Patts, LICSW
Director of Behavioral Health and Trauma Services
35 Summer Street, Suite 202
Taunton, MA 02780
(508) 207-8819
Andrea Lopes, LICSW
Program Director
35 Summer Street, Suite 202
Taunton, MA 02780
(508) 745-3720
Ed Powell
Vice President of Community Engagement
651 Washington Street
Dorchester, MA 02124
(617) 825-1800
Paige DiBiasio, Ph.D.
P.O. Box 8215
Cranston, RI 02920
(401) 944-5694