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Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Our Team

Andy Pond, MSW, MAT

President

Andy, President and CEO of Justice Resource Institute (JRI), has served as the agency's leader since September 2006. He holds Master's Degrees in… Read more

Mia DeMarco, MPA

Chief Operating Officer

Mia began working in the human service field in 1992 as a Direct Care Staff for JRI. She received her MPA from Suffolk University and completed… Read more

Bisser Dokov, MBA

Chief Financial Officer

Bisser joined JRI in 1996 as an assistant accountant and was promoted into several finance positions over the past 20 years. Bisser held the… Read more

Roody Herold, MBA, MAUML

Chief Information Officer

Roody joined JRI as Chief Information Officer in January 2016. He is a highly accomplished Information Technology (IT) executive with over… Read more

Kari Beserra, LMHC

Executive Vice President

Kari Beserra, LMHC, is an Executive Vice President for JRI. In this role, Kari directly oversees the Massachusetts Residential and Group Home… Read more

Jennifer Miguel, LICSW

Executive Vice President

Jennifer has worked in the human service field for over 20 years with children and families in residential, community and hospital settings and… Read more

John Gatto

Senior Vice President of Community Health

John first began working at JRI as a mental health clinician at JRI Health in 1994, providing home-based services to adults with HIV/AIDS in our… Read more

Deirdre Hunter

Senior Vice President, JRI Developing Abilities

Deirdre came to JRI in 1991 to manage the start up of a community group home for women transitioning from institutional settings. She's grown… Read more

Mark Schueppert Esq

Senior Vice President & General Counsel

Mark joined JRI in 2005 and has more than 25 years of experience as an attorney and business leader. He is responsible for JRI's legal and HR… Read more

Susan Ellis

Senior Director of Quality and Compliance

Susan has been with JRI since 2001 in various leadership capacities in residential and community based program services. She is formerly the… Read more

Nancy Gentile, LICSW

Vice President

Nancy came to JRI in 2013 as a result of the merger with Community Care Services (CCS), and has been a strong leader… Read more

Catherine McDermott, Ph.D.

Director of Clinical Quality Management

Catherine came to JRI in 1988, initially as the Program Director of Centerpoint IRTP. Catherine earned her PhD from Texas A&M University. … Read more

Deborah Oliveira, LMHC

Vice President

Deb holds her Master's degree in Psychology and is a LMHC. She has been working for JRI since 1999, developing and leading several large… Read more

Ed Powell, MPA

Vice President for Community Engagement

Ed was named Vice President for Community Engagement at Justice Resource Institute (JRI) in May 2014. He builds community relationships that allow… Read more