Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Our Team

Andy Pond

Andy, President and CEO of Justice Resource Institute (JRI), has served as the agency's leader since September 2006.  He holds Master's Degrees in

Mia DeMarco
Chief Operating Officer
Mia began working in the human service field in 1992 as a Direct Care Staff for JRI. She received her MPA from Suffolk University and completed the Executive Education Program at Harvard University.
Bisser Dokov, CFO
Chief Financial Officer
Roody Herold
Chief Information Officer

Roody joined JRI as Chief Information Officer in January 2016.

Kari Beserra
Senior Vice President

Kari Beserra, LMHC, is a Senior Vice President for JRI.  In this role, Kari directly oversees the Massachusetts Residential and Group Home Programs

Tom Fisher
Senior Vice President

Tom Fisher’s effective leadership has produced sustained organization growth since his start with the Community Care Services in 1978.

John Gatto
Senior Vice President of Community Health

John first began working at JRI as a mental health clinician at JRI Health in 1994, providing home-based services to adults with HIV/AIDS in our ho

Patti Maguire
Senior Vice President

Patti Maguire, LICSW is a Senior Vice President for JRI.  In this role, Patti leads the new Mass Health reform initiative for JRI and also directly

Jenn Miguel
Senior Vice President

 Jennifer has worked in the human service field for over 20 years with children and families in residential, community and hospital settings and re

Mark Schueppert
General Counsel and Vice President of Human Resources

Mark joined JRI in 2005 and has more than 20 years of experience  representing rapidly growing companies as an attorney and business leader. 

Nancy Gentile
Vice President

Nancy came to JRI in 2013 as a result of the merger with Community Care Services (CCS), and has been a strong leader

Vice President, JRI Developing Abilities

Deirdre came to JRI in 1991 to manage the start up of a community group home for women transitioning from institutional settings.

Rick Lieberman
Vice President

Rick joined JRI in 1987 as Contract Manager and transitioned to Director of Contracts and Information Technology.

Catherine McDermott
Director of Clinical Quality Management
Catherine earned her PhD from Texas A&M University and started at JRI in 1988, initially as the Program Director of Centerpoint IRTP.
Deb Oliviera
Vice President
Deb holds her Master's degree in Psychology and is a LMHC.  She has been working for JRI since 1999, developing and leading several large community based initiatives.
Ed Powell
Vice President for Community Engagement

Ed was named Vice President for Community Engagement at Justice Resource Institute (JRI) effective May 2014.

Sean Rose
Executive Director of JRI Connecticut
Sean has more than 20 years of experience in education, treatment, and mental health with families, children and adolescents.
Stephanie Sladen, LICSW
Vice President

Stephanie holds her Master's degree in social work and is a Licensed Independent Clinical Social Worker.  Stephanie joined JRI in 2017 when Childre

Joe Spinazzola
Vice President of Behavioral Health & Trauma Services

Joe has been with the Trauma Center since 1999 and assumed the position of Executive Director of the Trauma Center and Vice President of Behavioral

Kim Thomas
Vice President of Development

Kimberly A. Thomas joined JRI in 2014, as Vice President of Development, creating, executing and managing the strategic direction of development.

Bessel van der Kolk
Trauma Center Medical Director and Vice President of Research

Bessel has been the Medical Director of The Trauma Center in Boston for the past 25 years and is Professor of Psychiatry at Boston University Medic

Steph Ward
Vice President

Stephanie has been with JRI for 35 years and counting.