Bisser Dokov, MBA | Justice Resource Institute

Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

(508) 468-6042
navigator@jri.org
Rachel Arruda

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

JRI Leader in Social Justice

Bisser Dokov, MBA

Chief Financial Officer
Bisser Dokov, CFO

Bisser joined JRI in 1996 as an assistant accountant and was promoted into several finance positions over the past 20 years. Bisser held the position of budget director for 6 years, and was promoted to JRI's Chief Financial Officer in 2017.  Bisser  holds a Bachelor’s degree in Business Administration and Economics from the American University in Bulgaria, and an MBA and a Graduate Diploma in Professional Accounting, both from Suffolk University. 

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