Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Services

Careers

JRI employs over 2,400 employees who are recognized for their outstanding professional skills, compassion and community leadership. JRI recognizes that knowledgeable, well-skilled staff are essential to the high-quality programs and ensuring effective client outcomes. JRI values staff as a critical resource through compensation packages and career development that includes new benefit offerings, ongoing growth opportunities, leadership development, and training access, including field-based knowledge and nationally-recognized expertise.

View our current career opportunities.

JRI was named a top place to work in 2016 by the Boston Globe
Let's Connect
Debbie Ferreira
HR Generalist
99 South Main Street, Third Floor
Fall River, MA 02721
(508) 821-7777
Why work at JRI?

Justice Resource Institute is a unique place to work. We provide education, housing and support services to children and adults with physical, emotional and learning disabilities. The work is always challenging and our 2,400 staff members are known as some of the most talented and caring professionals in the country. We are looking for creative, dynamic people to work with us to make a difference in the lives of the people we serve.

JRI Careers
In Partnership with individuals, families, and communities
Employee Benefits

At JRI, being a top-rated employer and providing a rich work environments for employees is second only to excellent client care. JRI provides employees with a 401K Plan, 100% Dental Coverage, Over 76% covered health Insurance, Flexible Spending Account for medical or dependent care, Life Insurance, Short and Long Term Disability, Liberal Paid Time Off Package, Extended medical leave, Life Assistance Program including Secure Travel, Will Preparation, Identity Theft Program, Healthy Rewards Program, Tuition Reimbursement, and T-Pass Program.

Training and Professional Development

We are highly invested in continually education and developing our leaders and staff. We identify, nurture an promote excellent at all levels of management by "building the bench". We are confident that our professional development groups, in-house certification programs and trainings help enhance service quality and contribute to employee satisfaction.

Our JRI "Futures" Groups. A year-long structured training program for high-potential staff early in their careers. Run by senior JRI leaders, we focus on leadership, cross-agency awareness and connections, professional development, and self-care. Candidates are usually in entry-level or beginning supervisory roles.

Recruitment

We are known for hiring the best and the brightest. We attract highly competent staff with completive salaries, have a top rate benefit package, and a commitment to making the work a career and not just a job. We promote diversity to build a workforce that culturally resembles communities that we serve.

Andy Pond
We could not do all that we have done, and all that we plan to do, without an innovative and flexible staff that easily adapts to new challenges. we are grateful to them, as they keep our organization moving forward to create opportunities for social justice for those in need.
Andy Pond
President and CEO of JRI
Life At JRI

Justice Resource Institute is one of the nation's most creative energetic not-for-profit human service organizations. We provide education, housing and supportive services to children and adults with physical, emotional and learning disabilities. Our employees are recognized for their outstanding professional skills, compassion and community leadership.

Creating a workplace in which diversity is valued and cultural competency is promoted are core values of JRI. Efforts to recruit, promote, and support a culturally and linguistically diverse professionals as well as seek to mirror the demographics of the people we serve are critical to the success of our programs.

Opportunities for Growth and Development

We are highly invested in continually educating and developing our leaders and staff. We identify, nurture and promote excellence at all levels. We do this by "building a bench". We are confident that our professional development groups, in-house certification program and trainings help enhance our service quality and contribute to employee satisfaction

Our Total Compensation Package

JRI offers our team members and their families a diverse selection of benefits that are designed to meet the needs of our workforce. As an employee of JRI, there are many options to add to your total compensation package and your "take Home" pay through our generous and comprehensive benefits package which includes: Health Insurance, Dental Insurance, Tuition Reimbursement, 401K with company match, Company sponsored pension plan, Life Insurance, Supplemental Life/AD&D, Long and Short Term Disability, Comprehensive Time Off Package, Paid Holidays, Tuition Remission, Health/Fitness Benefit, Worker's Compensation, Life Assistance Program, Unemployment Insurance

Positive, Therapeutic Environment

While we provide a therapeutic learning and living environment for our clients to thrive and grow, we also pride ourselves in providing a positive therapeutic work environment for our staff.

We hope you choose JRI for our commitment to social justice, diversity of our programs and our Institutes's capacity for training, research, and best practices.

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