Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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JRI Names Kerry-Ann Williams, M.D., Medical Director of Massachusetts Children’s Residential Programming

JRI, a provider of trauma-informed care to children and families in Massachusetts, Rhode Island, and Connecticut, has named Clinton resident Kerry-Ann Williams, M.D. to the position of medical director of children’s residential programming in Massachusetts.

Williams, a psychiatrist, brings years of experience to her role at JRI.  In her new position, Williams will strengthen the communication between physicians and psychiatric nurse practitioners who work in residential programs and the senior administrators who run them. She will provide consultation to the programs regarding the management of complex cases.  She will also continue her role as staff psychiatrist at JRI’s Walden Street School and as a part-time instructor in psychiatry at Harvard Medical School.

“I am excited to take on this new role to expand my work within the organization,” said Williams. “I am grateful for this opportunity and look forward to providing support to, and collaborating with, JRI’s skilled clinicians.”  

“Dr. Williams is a perfect fit for our programs,” said Nancy Gentile, JRI Vice President.  “She is an exceptional diagnostician, works collaboratively with staff and is an expert in child and adolescent mental health diagnosis and treatment.”

  Williams holds a BS from Baylor University and an MD from Creighton University School of Medicine.  She completed her general psychiatry residency at the combined Creighton University and University of Nebraska Medical Center program and is also a graduate of the child and adolescent fellowship program at Brown University.

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