Health Law Institute | Justice Resource Institute

Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.


Health Law Institute

The JRI Health Law Institute (HLI) offers holistic, client-centered, trauma-informed legal services to low-income individuals living with disabilities. Using a medical-legal partnership approach, our legal services are aimed at helping clients stabilize their lives so that they can focus on their medical care needs.

Discussion in office
At a Glance
This service is for
Focus: HLI provides advocacy and direct representation by an attorney to low-income clients on matters relating to basic subsistence needs including housing, public benefits, and healthcare.
Let's Connect
Sara Benjamin, Esq.
Program Director
75 Amory Street, Garden Level
Rear Entrance
Boston, MA 02119
(857) 399-1910
Rebekah Provost, Esq.
Staff Attorney
75 Amory Street, Garden Level
Rear Entrance
Boston, MA 02119
(857) 399-1910
Serving the Underserved: Closer to Home

Through our program, "Serving the Underserved: Closer to Home," the Health Law Institute is able to provide legal services onsite at collaborating health centers and multi-service agencies in underserved locations including Brockton, Fall River, Framingham, Lowell, New Bedford, Plymouth, and Taunton. This program is funded in part by a grant from the Massachusetts Bar Foundation.

General Intake Contact Information

HLI Intake Line: (857) 399-1910 ext. 5053

HLI Intake E-mail:

If you have a question about a specific legal issue or the types of services we offer, please call our general intake line or send us an email. Please note that contacting HLI does not guarantee that you will receive legal help. The information you email to HLI may not be protected by attorney-client privilege. Please do not send any confidential or sensitive information (e.g., Social Security number or health information) via email.

Request More Information

For assistance determining which programs or services will meet your individualized need, please fill out the form below. If you have a question regarding a particular program, please contact the Program Director listed in the “Let’s Connect” box above.

JRI offers an array of short-term therapeutic programs that include our CBAT program and our Partial Hospitalization Program. Both have strong clinical and behavioral supports for adolescents, all genders, who are experiencing acute symptoms and emotional or psychiatric crisis. These services include both residential and day supports. We partner with families and youth in the programs to help…

JRI offers a range of programs designed to support youth struggling with intensive acute symptoms. These programs include long-term intensive residential treatment programs as well as short-term stability support (both a CBAT program as well as a Partial Hospital Day Program). JRI remains on the forefront of interventions designed to support youth with both acute symptoms as well as with…

JRI provides an array of innovative and evidence-based outpatient mental health services throughout Massachusetts, Rhode Island, and Connecticut. All of JRI’s Behavioral Health Centers and Trauma Services use intervention methods aimed to meet the unique needs of children, adults, and families dealing with a range of emotional, psychological, and behavioral health challenges. Therapeutic…

JRI provides a wide variety of specialized in-home and community-based services throughout Massachusetts. Our services include intensive care coordination, in-home and outpatient therapies, mentoring services, in-home behavioral support, parent/caregiver support and education, mentoring support for Gay, Lesbian, Transgendered youth, and for commercially sexually exploited youth, as well as…

We specialize in helping students who have learning difficulties and developmental delays, coupled with histories of emotional and/or physical trauma. We strive to increase each student’s relational skills and self-confidence.


Student are closely monitored and supported by highly trained, qualified staff members twenty-four hours a day. Our…