Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

navigator@jri.org

Rachel Arruda

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

JRI Health Medical Case Management

JRI Health provides Medical Case Management (MCM) for people living with HIV/AIDS. Case management provides a wide range of client-centered services, such as linkage to medical care, coordination of support for both medication adherence and insurance. Case management services also assist with housing, mainstream benefits and resources, support groups, and coordination of care for substance use and mental health services.

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At a Glance

This service is for

Focus: JRI Health Medical Case Management Program is located in downtown Boston and Framingham. This program ensures that PLWHA have access to medical care and community resources.

Age: 18 and Up

Capacity: Serves up to 250 Individuals

Let's Connect

Susan Buoncuore

Director of JRI Housing Programs

75 Amory Street, Garden Level
Rear Entrance
Boston, MA 02119

(857) 399-1915 x 2424

sbuoncuore@jri.org

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