Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Housing Programs

Discussion JRI Housing

JRI has taken a leadership role in the development of supported housing, offering access to specially set-aside rental subsidies and supportive services to individuals and families living with HIV/AIDS throughout Massachusetts. JRI’s Assisted Living Program provides access to 435 of the state’s affordable housing vouchers, specially set aside for people living with HIV/AIDS (PLWHA). Housing subsidies include Section 8, HOPWA, and Shelter Plus Care. All eligible households must be homeless or at risk of homelessness. Case managers provide necessary supports that ensure clients are linked to affordable housing and maintain positive health outcomes. Through long-term partnerships with Massachusetts Regional Housing Authorities, JRI coordinates access to vouchers and oversees leasing for each client. 

These services might be right for you if
You are a homeless individual facing a range of health issues and disabling conditions.
You need safe and affordable housing and case management.
Your family is experiencing homelessness or is at risk of homelessness.

Professional Development Project

The Professional Development Project is a team of experienced facilitators and writers who offer training and technical assistance on a broad variety of topics, with particular expertise in HIV/AIDS, engaging hard-to-reach patients, motivational interviewing, substance use, mental illness, and program development. We are available on a fee-for-service basis to provide trainings at your organization.

Housing Options Program

Housing Options Program (HOP) provides rental subsidies and case management services for homeless individuals facing a range of health issues and disabling conditions such as mental illness, substance use, brain injury, and developmental disabilities.

Huntington At Symphony

Huntington At Symphony (HAS) Boston, Mass. JRI partners with the Boston Housing Authority and Cushing Companies in order to provide 25 subsidized housing units for persons living with HIV/AIDS (PLWHA). This unique program provides 24-hour concierge service and access to JRI Health Medical Case Management.

River Street Community

River Street Community (RSC) program is located in Mattapan, Mass. In partnership with the Boston Housing Authority, JRI oversees management of 15 units of subsidized housing for persons living with HIV/AIDS. Program participants receive Medical Case Management services provided by JRI Health staff.

Assisted Living Program

The Assisted Living Program (ALP) provides both affordable housing opportunities and supportive services for persons living with HIV/AIDS, throughout Massachusetts. JRI partners with regional housing authorities that administer specially set-aside housing subsidies for PLWHA. In addition, program participants are provided with supportive services that ensure health and housing stability.

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