Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Connecticut-based Services

Susan Wayne Center of Excellence building photo

JRI Connecticut is committed to opening doors to opportunity for youth and families who face the complex challenges associated with trauma, mental illness, and cognitive impairment. Within an environment that preserves dignity, respects diversity, demands accountability, and strives for excellence, we partner with our youth, families, state agencies, and the community to build capacity for resilience, independence, and perseverance.

These services might be right for you if
You or your child is struggling with symptoms of complex trauma and/or mental illness.
You or your child is struggling in your current academic setting.
Your child/youth is in need of community-based behavioral health services.
You or your child needs additional academic and emotional support.

Connecticut Community-based Services

Connecticut Community-based Services offers therapeutic outpatient services and interventions that are tailored to meet the needs and goals of each individual. Connecticut Community-based Services are client-driven and family-focused. We strive to provide an array of accessible, flexible, and culturally competent services to meet the ever-changing needs of the family.

Connecticut Group Homes

Connecticut Group Homes serve youth and young adults with developmental disorders who have experienced disruptive life events. All clients living in JRI Connecticut Group Homes receive 24/7 supervision and therapeutic support to help them develop daily living skills and navigate their community. Clients attend school, work, or vocational programs outside of the home.

Subscribe to Connecticut-based Services

We specialize in helping students who have learning difficulties and developmental delays, coupled with histories of emotional and/or physical trauma. We strive to increase each student’s relational skills and self-confidence.


Student are closely monitored and supported by highly trained, qualified staff members twenty-four hours a day. Our…