Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Juvenile Justice

Young Male Thinking

JRI’s juvenile justice division has its roots in the origins of the agency. The founders of JRI were former leaders in the state's juvenile justice system and responded to a need for specialized services partnered with the state, providing excellent care and state-of-the-art rehabilitative treatment. Today, JRI offers a range of forensic residential and community-based services, including secure treatment for the most challenging juvenile offenders. JRI remains on the forefront of juvenile justice services, a resource and respected advisor to the states we serve.

Mark Hutchinson, Division Director, (617) 851-9805, mhutchinson@jri.org

These services might be right for you if
You or someone you know is involved in the juvenile or criminal justice system.
You or someone you know has been committed to he Massachusetts Department of Youth Services and has severe mental health challenges.
You or someone you know needs case management or help navigating the juvenile justice system.

Juvenile Court Clinics

The Juvenile Court Clinic Program (JCCP), originally established in 1993, provides mental health evaluation, consultation, and liaison services to the Juvenile Courts of Barnstable, Plymouth, Bristol, Dukes, and Nantucket counties through contracts with the Massachusetts Trial Court Juvenile Court Department and the Department of Mental Health's Forensic Services Division.

Butler Center

The Butler Center is a statewide secure treatment program for DYS-committed male juvenile offenders, ages 13 to 21, whose combination of serious delinquency and mental health challenges require specialized, clinically sophisticated interventions.

Department of Youth Services Capacity Building

JRI hires and provides ongoing support/supervision/training to skilled staff to fill an array of full- and part-time roles in DYS-operated secure facilities. Departmental positions range from direct care and cooks to senior clinical staff. JRI also provides support for ongoing monthly and as-needed clinical professional development, including co-sponsorship of the DYS annual statewide clinical conference.

Transitional Homes

The Transitional Homes program provides court-involved adolescents the opportunity to thrive in safe, supportive, and secure home settings supervised by licensed House Parents.

This is a program of SMART Team, a Division of Justice Resource Institute.

Diamond Educators Mentoring

Diamond Educators, a program of SMART Team, and a Division of JRI, was established to create opportunities for young people struggling to access resources and support. The organization teaches young people to foster healthy relationships. More important, we are committed to providing a stable environment that promotes self-empowerment. The young people who join DEM are introduced to life-changing experiences through storytelling, role- playing, job-seeking, and independent learning. They embark on a journey that leads them towards a pathway of success.

SMART Clinical Services Team

The CST provides confidential mental health services, advocacy, and case management to young people and their families who are impacted by the criminal and/or juvenile justice systems. SMART Team has developed a specialized model of in-home therapy for proven-risk youth. CST clinicians are master’s-level social workers, and our bachelor-level mentors help youth and families navigate complex systems. They engage justice-involved youth within neighborhoods where violence and crime is prevalent.

SMART Team

SMART TEAM, a division of the Justice Resource Institute (JRI), provides positive transitions for court-involved, homeless, and traumatized youth, 13-24 years old. These youth are from low-income families, unstably housed, often gang-involved, and have high levels of exposure to community violence. The stress of these circumstances can trigger young people to engage in reactive behavior, such as weapons carrying, aggression, gang affiliation and other risk-taking behavior that can increase their vulnerability.

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