Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Mark Schueppert Esq

General Counsel and Vice President of Human Resources

Mark joined JRI in 2005 and has more than 20 years of experience  representing rapidly growing companies as an attorney and business leader.    He is responsible for JRI's legal and HR functions.  Mark holds a BA from Georgetown University and a JD from Boston College Law School and was recognized as a Leader in the Law by Massachusetts Lawyers Weekly in 2015.  

Mark Schueppert

@JRISocialJstce