Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Services

DYS Northeast and Western Region Health Services

JRI's dedicated team of medical and psychiatric professionals provide primary health care, psychiatric care, and access to specialists for youth detained or committed to the Department of Youth Services. JRI services are located at three DYS sites in northeastern Mass.: Middleton, Amesbury and Peabody, as well as six DYS sites in western Mass.: Springfield, Westfield, Chicopee and South Hadley.

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At a Glance
This service is for
Focus: JRI ensures that youth in DYS custody receive safe and effective interventions for urgent medical and psychiatric conditions; routine health, mental health and dental care; and encouragement and support to adopt and practice healthy living skills.
Age: Serving DYS youth ages 13 to 21
Gender: Male adolescents at the northeastern Mass. sites and Male and Female Adolescents at the western Mass. sites
Capacity: 85 youth across three sites in northeastern Mass. and 120 youth across 6 sites in western Mass.
Let's Connect
Mark Hutchinson
Division Director
(617) 851-9805
Request More Information

For assistance determining which programs or services will meet your individualized need, please fill out the form below. If you have a question regarding a particular program, please contact the Program Director listed in the “Let’s Connect” box above.

Please note that this form is not HIPAA compliant.  We urge you not to include protected health information.

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