Boston GLASS | Justice Resource Institute

Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.


Boston GLASS

Boston GLASS (Gay & Lesbian Adolescent Social Services) provides a continuum of services to LGBTQQ+ youth of color and their allies in the Greater Boston area. As a leader in LGBTQ+ youth services, we also provide education and consultation to other providers and community organizations.

young adult playing a video game
At a Glance
This service is for
Age: 13-25
Let's Connect
Mio Tamanaha, MPH
Director of Youth Services
75 Amory Street, Garden Level
Rear Entrance
Boston, MA 02119
(857) 399-1920 x 2322
Boston GLASS Programs and Services

We do a lot here at Boston GLASS! Our continuum of services model aims to address a young person's immediate needs, equip them with tools to make healthy decisions and live fulfilling lives, and help create communities in which they can thrive.

Let's start with our space... We operate a Drop-In Community Center for LGBTQ+ youth of color between the ages of 13–25, Monday through Friday. Programming includes support groups, educational workshops, social events, access to computers and internet, food, toiletries, clothes, games, and more!

And our people... The GLASS team is the best! We are a diverse group of people, representing various identities, races, ethnicities, and interests, and all committed to the youth we serve. You'll find us in the Drop-in Center every single day!

GLASS drop-in center
Behavioral Health Services

Our counselors provide culturally responsive mental health support and clinical case management, often focused on navigating the coming out process, gender identity transitions, developing healthy coping strategies, and further support for family, work, and school issues. Both drop-in sessions at GLASS and in-home therapy are available.

Prevention Services

We offer free and confidential prevention and testing services for HIV, Hepatitis C, and sexually transmitted Infections (STIs) such as Chlamydia, Gonorrhea, and Syphilis, with no appointment necessary during Drop-in hours. You can also come in just to pick up safer sex kits and bleach kits!

Youth Opportunities

Youth can come to Boston GLASS to access a peer community, educational opportunities, field trips and social events, one-on-one mentorship, and leadership and employment opportunities. We employ youth leaders to conduct public health work with us, and if a position isn't available, youth can join our advisory board or participate in short-term projects. To find out more, please contact us or better yet, come see us!

My development and growth while working with Boston GLASS influenced my understanding about the behaviors I was putting my body and self at risk for. This education gave me the drive to take my health more seriously.
Tarik Spriggs
GLASS Alumni and current GLASS Prevention Network Health Educator
Services For Providers and Community Partners

Boston GLASS' Community Education Team offers an array of cultural competency workshops designed to educate and inform providers, youth, parents, and others on a range of topics relevant to the LGBTQ+ youth community, such as gender identity, sexual health, and bullying and violence. We will travel to your location and tailor the training to your needs. Workshop fees are based on a sliding scale, and scholarships are offered to student groups. Please request a Workshop Menu for more information.

The Prevention Team at Boston GLASS extends its HIV/STI testing and counseling services to our community partners. We have a mobile team that travels to events and organizations around Boston, providing onsite HIV/STI testing and counseling at no cost to the individual or host organization. Please call us to set up a testing event!

Request More Information

For assistance determining which programs or services will meet your individualized need, please fill out the form below. If you have a question regarding a particular program, please contact the Program Director listed in the “Let’s Connect” box above.

Please note that this form is not HIPAA compliant.  We urge you not to include protected health information.