Susan Wayne Center of Excellence

The Susan Wayne Center of Excellence (SWCE) is a residential treatment center designed to enable students with unique challenges to reach their maximum potential by offering a sophisticated level of education and clinical treatment.

Susan Wayne Center of Excellence
At a Glance
This service is for
Focus: At the Susan Wayne Center of Excellence, we offer intensive therapeutic services for adolescent boys and girls who are mild to moderately cognitively impaired with concurrent behavioral, mental health, and medical issues.
Age: 11-20
Gender: male, female, transgender, non-conforming
Capacity: 33
Let's Connect
Ryan Gagne
75 Church Street
Thompson, CT 06277
(860) 928-5900

We utilize a strengths-based, individualized, whole-person approach to treating the students in our care. Family-centered, culturally competent beliefs are the foundation for all interventions and treatment. We provide highly skilled and nurturing direct-care staff around the clock, as well as teachers, nurses, clinicians, and an on-staff psychiatrist. We utilize a trauma-informed framework, called the Attachment, Self-Regulation and Competency (ARC) model, which helps students to build positive relationships, learn and practice self-regulation skills, and identify strengths.

River Run Academy
Students at the Susan Wayne Center of Excellence attend school at River Run Academy
Students doing yoga
Students eating lunch
Students playing in the gym
Clinical Services

We utilize a trauma-informed, evidence-based treatment model. This approach, called the Attachment, Self-Regulation, and Competency (ARC) model, provides a framework for thoughtful clinical intervention with complexly traumatized youth and their caregiving systems. ARC is designed for youth from early childhood to adolescence and their caregivers or caregiving systems. It addresses many of the challenges faced by our youth and their families.

Students reading


Medical Services

The Susan Wayne Center of Excellence nursing team works in partnership with all other departments, students, families, local medical groups, specialists, and our APRN who is on our staff. This model of medical case management allows our nursing staff to understand and communicate a more nuanced view of a student’s physical health as it integrates with their mental health, behavior, and development. Nurses also work individually with students using a coach/mentoring model to engage them in building skills for self-care. 


A key component of our mission is keeping family-centered values at the forefront of our work with students. We support family contact, visits, and family therapy as frequently as is appropriate for the child and their caregivers. We hold a variety of family-friendly events and festivals. We believe that lifelong connections and relationships are a critical component of treatment, and strive to uphold this value in all that we do.



Teen male and his mother
“I'm very grateful for all the work you guys did with (my son). It seems to have been a turning point for him (even with his setback last fall he's still in a MUCH better place than before he went through your program). I can't speak highly enough about JRI-Susan Wayne Center of Excellence and about the ARC model! Thank you for all you do!!”
Parent of a Former Student
Innovative Practices

The Susan Wayne Center for Excellence is constantly striving to utilize new and promising practices. We regularly review promising research, and pursue evidence-based, developmentally appropriate interventions. For example, we incorporate adventure-based therapy, pet therapy, and equine therapy into our therapeutic options. We also offer Sensory Motor Arousal Regulation Treatment, or SMART, an intervention geared at meeting our students’ unique sensory input needs.

SMART Therapy







Request More Information

For assistance determining which programs or services will meet your individualized need, please fill out the form below. Our Service Navigator will reach out to you about your inquiry via phone, text, or email. If you have a question regarding a particular program, please contact the Program Director listed in the “Let’s Connect” box above. 

Please note that this form is not HIPAA compliant.  We urge you not to include protected health information.

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JRI Service Navigator

Do you have a question about JRI services?

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.