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Connecticut Community-based Services

Connecticut Community-based Services offers therapeutic outpatient services and interventions that are tailored to meet the needs and goals of each individual. Connecticut Community-based Services are client-driven and family-focused. We strive to provide an array of accessible, flexible, and culturally competent services to meet the ever-changing needs of the family.

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Group of Diverse Teens
At a Glance
This service is for
Focus: To help children and adolescents overcome challenging behaviors and assist them to successfully function in their communities.
Outpatient clinic ages: 5-18
Community services ages: 5-21
Gender: male, female, transgender, non-conforming
Let's Connect
Julie Hwayoung Shepherd, LPC
Program Director
322 Main Street
Building 2, 2nd Floor
Willimantic, CT 06226
(508) 782-2953
Deanna Boucher, LCSW
Clinical Director
322 Main Street Bldg 2, 2nd Floor
Willimantic, CT 06226
Krystle Kaczynski, MFT
Clinical Supervisor
176 Laning Street, 2nd Floor
Southington, CT 06489

We use a wraparound model, an approach to care that builds on the existing strengths and natural supports in the child’s life. Our goal is to support youth and families in recognizing their own capacities, finding common ground, and building skills for healthy communication so that families can maintain unity while allowing youth to develop independence in safe and developmentally appropriate ways.

Connecticut Community-based Services specializes in trauma-informed treatment utilizing the Attachment, Self-Regulation and Competency (ARC) framework, which helps youth with traumatic histories develop self-regulation skills, increase interpersonal skills, and gain competency and independence. Our in-home services are provided by a skilled team of trauma-informed clinicians who support children and adolescents by developing detailed behavioral plans that are aimed at helping them overcome challenging behaviors so that they can function successfully both in the home and in the community.

Julie Shepherd
Julie Shepherd, M.A, M.S. Ed, LPC
Program Director of Northeast Behavioral Health

Julie was born and raised in Seoul, South Korea. She studied at the Tokyo Woman’s Christian University in 1998 and the University of New Brunswick in 1999. She received her Bachelor’s in Psychology from Sungshin Women’s University in 2001, her MA in Psychology from Yonsei University in 2004, and her MS in Education from University of Pennsylvania in 2008. Julie began working at JRI in 2010 as an Intensive Care Coordinator at Cape CSA, before becoming an In-Home Therapist in Worcester in 2011. In 2012, she became the Director of Northeast Behavioral Health Clinic to oversee the outpatient clinics and community-based programs. In 2014 Julie became a Licensed Professional Counselor in CT, joined the Steering Committee of JRI’s Diversity Advisory Group in 2016, and in 2019 became a member of JRI’s Psychological First Aid group. Julie is proud to work with Team JRI and is deeply committed to our core value of social justice. 

Deanna Boucher
Deanna Boucher, LCSW
Clinical Director

Deanna began working for JRI Connecticut’s Intensive Diversion Program in 2013 as a TSS while pursuing her Master’s degree. Deanna transitioned to the role of a Clinician, Senior Clinician, Program Manager and her current role as Clinical Director.  Deanna obtained her Bachelor’s degree in Psychology with a concentration in research from the University of Connecticut in 2012 and her Master’s degree in Social Work from Springfield College in 2014.  Deanna is trained in ARC, Skills System, EMDR, and has completed the Trauma Center certificate program in traumatic stress studies. She is proud to work for JRI both clinically and administratively in supporting, empowering, and advocating for youth and families with complex developmental trauma.

Krystle Kaczynski
Krystle Kaczynski, LMFTA
Clinical Supervisor

Krystle began working for JRI in 2018 as a Clinician with the Intensive Diversion Program in Connecticut, providing in home therapeutic services to clients using The ARC Model and The Skills System before transitioning into her current role as Clinical Supervisor within the Intensive Diversion Program. Prior to her time at JRI, Krystle obtained her Master’s degree from Central Connecticut State University in Marriage and Family Therapy and acquired over a decade of experience working with high risk youth in the juvenile justice system providing vocational, educational, and community reintegration support as well as working as a Lead Supervisor in an adolescent group home. Working for JRI has been an opportunity that has allowed Krystle to grow both clinically and administratively, as well as continued to support her aspirations of working in the helping profession to advocate for and empower others. Krystle also works to better her local community outside of her work with JRI and in 2018 she co-founded a 501c3 Nonprofit Connecticut Dog Rescue, The Woof Gang.

Jase Ramon Olavarria
Jase Ramon Olavarria
Administrative Assistant

Jase began working for JRI in 2021 as an Administrative Assistant with the Northeast Behavioral Health Clinic in Connecticut. Jase is from Bridgeport, Connecticut. Prior to his time at JRI, Jase obtained his Dual Bachelor’s Degree in Urban Studies and Political Science, with minors in Public Policy and Latino Studies from the University of Connecticut. Jase is currently a Second Year Master’s student pursuing a degree in Public Administration at the University of Connecticut. Jase is extremely passionate about nonprofit work and hopes to open up his own nonprofit one day. He also is interested in running for elected office to enact much needed change in the world around him. Jase currently works three jobs while being a full time graduate student. Besides JRI Jase works as an Intern for the City of Springfield and as a Writing Tutor at the University of Connecticut. Working for JRI has been an opportunity that has allowed Jase to grow both administratively and independently within his role, and gain tremendous skills that he can use to develop nonprofits in the future. 

Northeast Behavioral Health Center

Connecticut Behavioral Health Clinics offer therapeutic outpatient services and interventions that are tailored to meet the needs and goals of each individual. We provide a range of services to help both children and families manage a variety of behavioral health conditions.


Individual therapy is utilized to build self-regulation techniques used in the home and community, and centers around developing competency. Family therapy often focuses on conflict resolution, building healthy communication skills, and creating structure and routine.

Parent/caregiver support is through therapy, coaching, advocacy, psycho-education, and case management.

Case management and coordination is for youth and families receiving care through multiple pathways.

Psychiatry services with a board-licensed psychiatrist.


Northeast Behavioral Health specializes in trauma-informed treatment utilizing the Attachment, Self-Regulation and Competency (ARC) framework that helps youth deal with traumatic histories, develop self- regulation skills, increase interpersonal skills, and gain competency and independence. The program specializes in comprehensive clinical skill- building with safety-planning and risk management for families, crisis intervention, Dialectical Behavioral Therapy (DBT) skill-building,  Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), individual and family therapy, and psychiatry services.


We offer the following services and/or combination of:

  • Therapeutic mentoring in the home and community. Youth are matched with a mentor who can provide support and hands-on experiences for meeting individual goals. Examples of specific skills include self-regulation, life skills, physical health, and self-efficacy. In the past, mentors have worked with youth on exercise, employment assistance, social skills, crisis management, etc.
  • Support for risk behaviors including risk management and assessment, creative safety plans, and crisis intervention. Respite services are available in some cases.
  • Education advocacy for students with disabilities and families seeking support in accessing appropriate plans and placements for their children.

Both Community-based Services and our Behavioral Health Clinics can be found in Willimantic and Southington.

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Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.