Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

Program Contacts

Debbie Ferreira
HR Generalist
99 South Main Street, Third Floor
Fall River, MA 02721
(508) 821-7777
Heather DePalma, CVA
Director of Volunteer and Intern Services
99 South Main Street Suite 301
Fall River, MA 02721
(508) 828-9017
(508) 821-7777 ext. 451
Ryan Gagne
Site Director
75 Church Street
Thompson, CT 06277
(860) 928-5900
Shelley Boure
Director of Education
75 Church Street
Thompson, CT 06277
(860) 928-5900
Stacey Forrest
75 Church Street
Thompson, CT 06277
(860) 928-5900
Julie Hwayoung Shepherd, LPC
Program Director
322 Main Street
Building 2, 2nd Floor
Willimantic, CT 06226
(508) 782-2953
Desiree Chumsantivut
Program Director
100 Averill Road
Pomfret Center, CT 06259
(860) 928-5900
Janet Cope-Leclair
Clinical Director
200 South Main Street
Attleboro MA 02703
(508) 226-6031

JRI Service Navigator

Not Sure What's Right For You?

No problem. You can call or email us and we'll guide you to the appropriate resources.