Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

JRI’s Service Navigator

Do you have a question about JRI’s services?

No problem. You can call or email us and we'll guide you to the appropriate resources.

Program Contacts

Bonnie Paiva
Director of Housing Services
Fall River, MA 02720
(508) 617-4359
Rachel Arruda
Service Navigator
99 South Main Street Suite 301
Fall River, MA 02721
(508) 821-7777 Ext. 3148
Deborah Werneburg
Program Director
179 Great Road, Suite 104A
Acton, MA 01720
(978) 429-8284
Linda Jensen, LSWA
Office Manager
179 Great Road, Suite 104A
Acton, MA 01720
(978) 429-8690
(978) 429-8284 x20940
Robert Costa
Program Director
99 South Main Street, Suite 301
Fall River, MA 02721
(508) 821-7774
Robert Costa
Program Director
3313 Washington Street Suite #3
Jamaica Plain, MA 02130-2691
(508) 821-7774


JRI Service Navigator

Do you have a question about JRI services?

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.