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Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

JRI’s Service Navigator

Do you have a question about JRI’s services?

No problem. You can call or email us and we'll guide you to the appropriate resources.

Program Contacts

Heather Trocki, M.Ed.
156 Lawton Street
Brookline, MA 02446
Lisa Kelly
Senior Program Director
249 North Plain Road
Housatonic, MA 01236
(413) 528-2523
Liisa Kelly
Senior Program Director
249 North Plain Road
Housatonic, MA 01236
(413) 528-2523
Alithea Casimir, LICSW
Program Director
555 Amory Street
Suite 300
Boston, MA 02130

(617) 522-0904
Support line (617) 431-0125
Michelle Vaughan, LICSW
Program Director
1749 Main Street
Concord, MA 01742
(978) 369-7611 ext.209
Robert Wilson
Program Director
288 Lyman Street
Westborough, MA 01581
(508) 475-2601


JRI/COVID-19 Navigator

Do you have a question about how JRI services, related to COVID-19 or otherwise?

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.