Contact Us

Our office at 160 Gould StJustice Resource Institute Inc
160 Gould Street
Suite 300
Needham, MA 02494-2300
(781) 559-4900

JRI’s Service Navigator

Do you have a question about JRI’s services?

No problem. You can call or email us and we'll guide you to the appropriate resources.

Program Contacts

Rebecca O'Connor
Program Director
221 Willow Street
Yarmouth Port, MA 02675
(508) 737-3491
Kate Engel, LMHC
Program Director
Merrimack Valley Office
227 Chelmsford Street, Suite 13C
Chelmsford, MA 01824
(978) 221-5831
(978) 682-7289
Stephanie Lallier-Casal, LICSW
Area Director
Metrowest Office
360 Massachusetts Avenue, Suite 103
Acton, MA 01720
(978) 263-3498
(978) 264-3500
Crystal Contrino, LMHC
Cape Ann Area Director
Blackburn Center 3 & 4
Second Floor
Gloucester, MA 01930
(978) 281-7793
(978) 283-7198


JRI Service Navigator

Do you have a question about JRI services?

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.