Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Metrowest Behavioral Health Center

Located in Acton, MA and serving clients in the Metrowest area, MBHC is a mental health center with expertise in general mental health, psychological trauma, teen wellness, teen substance abuse and parenting consultation. 

At a Glance
This service is for
Focus: To provide state-of-the-art, evidence-based and innovative therapeutic care and wellness services that will act as a catalyst for the personal, educational and professional growth of children and adults.
Ages: All
Gender: Male, Female, Transgender, Non-Conforming
Accessing this service
Metrowest Behavioral Health Center accepts MBHP, Tufts Together and Beacon through Masshealth as well as three forms of Beacon Commercial Insurance: BMC, NHP and Fallon (non-Masshealth).
The Center also accepts Victim Compensation Fund, self-pay, and provides assistance with PPO reimbursement.
Let's Connect
Jamie Chiarelli, LICSW
Program Director
380 Massachusetts Avenue
Acton, MA 02446

Intake Phone Number: (978) 264-3553
(978) 264-3500 ext. 3508
Our Approach and Services

MBHC takes pride in the quality of care provided to each client in our inviting office space. Our commitment to providing the most innovative and effective evidence-based treatments tailored to the specific needs and strengths of each client we serve makes us unique.

We offer extensive outpatient services and intervention methods to meet the needs of children/adolescents, adults, and families dealing with a range of behavioral health conditions. MBHC provides individual and family therapy, parent education, training, and coaching, and consultation to practitioners and agencies. Our clinicians have extensive training and experience in a variety of specialized treatment modalities, including Eye Movement Desensitization and Reprocessing (EMDR), sensory motor-based approaches to regulation, Attachment, Self-Regulation and Competency (ARC), and Parent-Child Interaction Therapy-Adaptations (PCIT-A). In addition, we provide comprehensive assessment services, including trauma evaluations for children and adults, IQ and psychoeducational testing, ADHD and Learning Disability evaluations, and psychological and neuropsychological testing.

Suzanne Allen
Suzanne Allen, Ph.D.
Staff Clinician

Suzanne Allen, Ph.D. received her doctorate from the University of Memphis and completed her internship at the Worcester Youth Guidance Center, in Worcester, MA. She has worked for over 25 years in various community settings with children and families who have experienced trauma, particularly around adoption and attachment issues and the impact on physical, family and social functioning. She takes a multi-faceted approach to intervention. Dr. Allen has received training in many different approaches to treating families affected by trauma including Dyadic Developmental Psychotherapy (Dan Hughes, Ph.D.) and Internal Family Systems (Richard Schwartz, Ph.D.) and incorporates these tools in her work.

Specialized Services provided at MBHC: Treatment of Dissociation, Pathways to Permanency. TF-CBT

Jamie Wood Chiarelli
Jamie Wood Chiarelli, LICSW
Program Director

Jamie Wood Chiarelli, LICSW is the Clinical Director, supervisor and clinician at MBHC. Prior to earning her Masters Degree in Social Work from Boston College, she worked in Child Protective and Adoption Services in Chicago, IL. Ms. Chiarelli has worked in therapeutic middle and high school, residential, and outpatient mental health settings. Her work and training has focused on providing trauma-informed therapy services to children, adolescents, young adults, and families. Ms. Chiarelli incorporates various evidenced-based and trauma-specific approaches into her work including ARC, CBT, DBT, Collaborative Problem Solving, EMDR, Internal Family Systems, SMART, and PCIT-A. She is also experienced in working with children, adolescents, and young adults with Autism Spectrum Disorders, anxiety, depression, and substance abuse struggles.

Specialized Services provided at MBHC: ARC, CBT, SMART, EMDR (Level II), ACRA/ACC, DBT, Trauma/Sexual Abuse Evaluation, TF-CBT

Kristina Donahue
Kristina Donahue, LICSW
Clinical Administrative Coordinator and Staff Clinician

Kristina Donahue, LICSW is a Staff Clinician at MBHC and Clinical Intake Coordinator at MBHC and the Trauma Center. She earned her MSW from Simmons College and has extensive experience working with children, adolescents and families, particularly those who have been affected by trauma, complex mental health issues, and learning challenges. Prior to joining MBHC, Ms. Donahue worked for over five years as a clinician in a therapeutic day school where she worked directly with students providing individual therapy, crisis management, animal-assisted therapy, parent/care-giver consultation, and facilitating parent/care-giver support. Additionally, Ms. Donahue is experienced in providing both outreach and in-home therapy services to children, youth and families. She has completed the Certificate Program in Traumatic Stress Studies and has specific interests in trauma-informed approaches including SMART and ARC. 

Specialized Services provided at MBHC: EMDR Level II

Susan Lerner
Susan Lerner, MSW, LICSW
Assistant Director, Pathways to Permanency, and Staff Clinician

Susan Lerner, MSW, LICSW is the Assistant Director at MBHC. She works with children, families, adolescents, and adults whose lives have been impacted by trauma. Ms. Lerner is trained in EMDR, AEDP and Sensory Motor Psychotherapy and integrates these approaches in her work with clients. In addition, Ms. Lerner provides parent consultation, training, and coaching. Using several evidenced-based therapies focusing on increasing attachment through increased attunement in her work with parents, Ms. Lerner's focus is on helping families understand each other and strengthen their ability to connect, accept one another and develop a sense of playfulness. She received her Masters in Social Work from Boston University in 1988 and is committed to ongoing training in trauma, attachment, dissociation and parenting issues.

Specialized Services Provided at MBHC: EMDR (Level II), Treatment of Dissociation, ARC, PCIT, P2P, SMART, Sensorimotor Psychotherapy (Level 1)

Toni Luxenberg, Psy.D.
Toni Luxenberg, Psy.D.
Jennifer Moore
Jennifer Moore, LMHC

Jennifer Moore, M.A., LMHC is a staff clinician and supervisor at MBHC who has worked with children, adolescents and families impacted by trauma. She received her Masters of Arts in Clinical Psychology from Saint Michaels College in 2013. Her interests include attachment-based therapies for young children and caregivers, the impact of complex and multigenerational trauma, and differential diagnosis around the impact of chronic interpersonal trauma and other pathologies of childhood.

Specialized Services Provided at MBHC: SMART, ARC, Sand Play, Trauma/sexual abuse evaluations, Sensorimotor Psychotherapy (Level 1)

Greta Schnee
Greta Schnee, LMHC, LCAT, RDT
Staff Clinician

Greta Schnee, LMHC, LCAT, RDT, holds a Masters in Drama Therapy from New York University. She is a licensed Mental Health Counselor in Massachusetts, and a licensed Creative Arts Therapist in New York. Ms. Schnee worked at the Perkin’s residential program for 9 years, with adolescents, children, and families with histories of complex trauma. She completed IFS level 1, and Mindfulness Based Stress Reduction teacher training. Ms. Schnee is adjunct faculty at Lesley University. She also specializes in embodied drama therapy, practiced widely with children and adults.

Specialized Services Provided at MBHC: Expressive Arts Therapy, Treatment of Dissociation, ARC, SMART, IFS (Level 1), EMDR (Level 2), and Sensorimotor Psychotherapy (Level 1)

Kara Wetzel
Kara Wetzel, LMHC, MT-BC, REAT
Staff Clinician

Kara Wetzel, LMHC, MT-BC, REAT is a Staff Clinician, Expressive Arts Therapist, Board-Certified Music Therapist at the Metrowest Behavioral Health Center in Acton. Ms. Wetzel received her Master’s in Mental Health Counseling and Expressive Therapies from Lesley University and has also pursued post-graduate studies at Anna Maria College in their Institute for Music Consciousness. Ms. Wetzel has a great passion for the arts as well as mindfulness and meditation and incorporates this expertise into her work at MBHC. Her professional experience includes work in schools, hospitals, outpatient and residential facilities such as Germaine Lawrence in Arlington and McLean Hospital in Belmont. Ms. Wetzel has worked with clients of all ages, facing a broad spectrum of diagnoses utilizing an eclectic, client-centered approach.

Specialized Services Provided at MBHC: Expressive Arts Therapy, ARC, Pathways to Permanency, Meditation/Mindfulness, Social Skills Training, Music Therapy, EMDR Level II

Ava Lorenzo
Ava Lorenzo, Psy.D.
Staff Clinician, Family Network Evaluation Services

Ava Lorenzo, Psy.D. is a Postdoctoral Fellow at the Metrowest Behavioral Health Center. She is a New Jersey Certified School Psychologist (NJCSP) and received her degree in School Psychology from Rutgers University in Piscataway, NJ. Dr. Lorenzo completed her pre-doctoral internship at the Haven in Piscataway High School, a school-based mental health center for children, adolescents, and families, where she engaged in individual, group, and family therapy. She has also worked to introduce school-based social-emotional learning interventions, and studied teacher perceptions of disruptive behavior in students, toward the goal of creating safe and supportive schools.

Specialized Services Provided at MBHC: Treatment of Dissociation, ARC, Trauma/Sexual Abuse Evaluation, TF-CBT, Psychological/Neuropsychological Assessment, EMDR Level II

Andrea Kamins
Andrea Kamins, MSW/LICSW
Staff Clinician

Andrea Kamins, MSW/LCSW is a Staff Clinician at Metrowest Behavioral Health Center. She works with children, adolescents and adults who have been impacted by trauma. Prior to becoming a clinical social worker, Ms. Kamins worked as an educator and professional development specialist in afterschool programs throughout New York City. She earned her Master of Social Work degree from the University of Michigan, where she later worked in the Department of Psychiatry as a Clinical Social Work Fellow in the Women and Infants Mental Health Clinic and the Anxiety Disorders Clinic. Ms. Kamins uses an attachment-informed approach in her work with both youth and adults. Her clinical interests include complex trauma and dissociation, attachment-based therapies, mindfulness, and body-oriented approaches to the treatment of trauma.

Specialized Services Provided at MBHC: ARC, Meditation/Mindfulness, Sensorimotor Psychotherapy Level 1, DBT/CBT, Performance Enhancement/Life Coaching, SMART

Allison Gold
Allison Gold, MSW/LCSW
Staff Clinician

Allison Gold, MSW, LCSW, received her Bachelor’s degree from the University of Maryland in Psychology and her Masters in Social Work from Simmons College. Before graduate school, she worked with adolescents and adults in a residential eating disorder treatment center. Ms. Gold also has experience providing individual and group therapy in an outpatient setting to clients with complex trauma, anxiety, depression, and substance use issues. Her interests include mindfulness, meditation, and Internal Family Systems, which she integrates into her clinical work. Ms. Gold values building strong therapeutic relationships with her clients and is committed to continuous training in trauma-informed approaches.

Specialized Services provided at MBHC: SMART, ARC, TF-CBT

Katherine Hurley
Katherine Hurley, MSW, LCSW
Staff Clinician

Katherine Hurley, MSW, LCSW, is a Staff Clinician at MBHC. Katherine holds a Master of Science in Social Work from Columbia University, where she studied clinical practice and program management. She has experience in providing individual, group, and family therapy for youth and adults from a wide range of backgrounds. Previously, Katherine worked in refugee resettlement; school settings; and counseling programs for immigrant survivors of torture, domestic violence, and human trafficking. Her professional interests include mind-body approaches for healing trauma, relationship-based therapy models, and cross-cultural issues in counseling. 

Specialized Services provided at MBHC: TF-CBT, CBT for pain, Mind-body approaches, Domestic Violence Advocacy, Chronic Pain Treatment, Refugee Popplulation, SMART

Kimberly Hula
Kimberly Hula, LCSW
Staff Clinician

Kimberly Hula, LCSW, is a staff clinician at the Metrowest Behavioral Health Center.  She completed her Masters in Social Work from Boston University in 2017, during which she acted as a student ambassador for the National Association of Social Work.  Ms. Hula has clinical experience working with children, families, and adults in individual and group settings, with a focus on self-empowerment, via strengthening clients’ personal and communal narratives.  Her interests include social and racial justice, criminal justice diversion, cross-cultural communication, narrative identification, mind-body approaches, and strength-based empowerment.  She has recent experience working in child and family bereavement, outpatient psychotherapy, and within the criminal justice system.  Ms. Hula deeply believes in the power and centrality of human relationships and the values of ethics of the social work profession.

Specialized Services provided at MBHC: TF-CBT, Expressive Arts, Mind-body approaches, Bereavement/Grief Work, SMART

Speciality Treatment Services
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Dialectical Behavior Therapy (DBT)
  • Sensory Motor Arousal regulation Therapy (SMART)
  • Expressive Art Therapy
  • Cognitive-Behavioral Therapy
  • Accelerated Experiential Dynamic Psychotherapy (AEDP)
  • Structured Approaches to the Treatment of Clinical Dissociation, including Internal Family Systems (IFS)
  • Yoga Services
  • Social Skills Training
  • Attachment, Self-regulation, & Competency (ARC)
  • Parent-Child Interaction Therapy - Adaptations (PCIT-A)
  • Sandtray Therapy
  • Pathways to Permanency (P2P) Parent Consultation
Trauma Programs

Trauma Center Metrowest provides comprehensive outpatient treatment and evaluation services to children/adolescents, families, and adults impacted by trauma and adversity.

Pathways to Permanency (P2P) provides caregiver consultation for foster, pre/post-adoptive, or kinship caregivers to help support them in parenting a child with a history of trauma.

VOCA provides select free-care, trauma-focused services to eligible victims of crime and their significant others.

Speciality Programs
  • Teen Wellness Program supports teens and young adults through their high school and college years, teaching life-long skills to manage stressors and helping teens thrive in all aspects of their lives. Substance abuse services for teens also available.

    Parenting Pathways consults with parents of children of all ages and uses evidence-based therapies to support parents in managing their children’s challenging developmental stages, behaviors and/or temperaments and learning effective parenting strategies.

Mother and Son
MBHC is a best in class facility providing amazing parent support and therapeutic services to our son....We leave every session with new, valuable knowledge and strategies that have a positive impact. MBHC has a 360-degree perspective on trauma and the impact on the family, and is providing us with a ‘whole family’ treatment plan that is helping us on a daily basis and giving us tremendous hope for the future.
Parent of Child
For an appointment or more information:

To learn more about the Center or to schedule an appointment, please contact the Clinical Intake Line at (978) 264-3553. Accepted methods of payment (may vary by type of service) include: Masshealth plans including Beacon, Tufts Together and Massachusetts Behavioral Health Partnership (MBHP): Beacon Commercial Insurance, including BMC, NHP, Fallon (non-Masshealth); Victim Compensation Fund; assistance with PPO reimbursement; and self-pay. Some services (including trauma evaluations and Pathways to Permanency) are provided through our contract with the Department of Children and Families (DCF).



Request More Information

For assistance determining which programs or services will meet your individualized need, please fill out the form below. If you have a question regarding a particular program, please contact the Program Director listed in the “Let’s Connect” box above.

Please note that this form is not HIPAA compliant.  We urge you not to include protected health information.