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Mia began working in the human service field in 1992 as a Direct Care Staff for JRI. She received her MPA from Suffolk University and completed the Executive Education Program at Harvard University. After becoming a Program Director of Glenhaven Academy in 2001 and then a Division Director, Mia took on the role of Vice President at JRI in 2009 and Senior Vice President in 2012. Currently, Mia is the Chief Operating Officer and provides leadership, management and vision of the overall agency operations as well as management of all of the JRI Connecticut programs.