Robert S. Gervais

Vice President of Operations
Robert Gervais

Robert joined JRI in 1997 and since this time, he performed in escalating leadership capacities across an array of congregate treatment models. Robert’s role changed in 2018 when he was promoted into the organizational-wide position of Vice President of Operations in which he currently works closely with the JRI senior executive team in developing, holding, and supporting numerous organizational systems and operations. Robert also continues to directly oversee a diverse portfolio of programs and divisions. Robert earned a Bachelor’s degree in sociology from Suffolk University, a Master’s degree in business with a concentration in management, project management, and operations from Southern New Hampshire University, as well as completed both the Executive and Performance leadership programs from Cornell University’s SC Johnson College of Business.


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Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.