JRI/COVID-19 Navigator

Do you have a question about how JRI services, related to COVID-19 or otherwise?

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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JRI and COVID-19—update from leadership 3/14/20

As everyone knows, the situation re: COVID-19 has been changing daily, sometimes hourly. And it is a time of great anxiety for all of us, no matter if we are parents, counselors, clinicians, or leaders. But at JRI, we have a tremendous team of managers, clinicians, teachers and counselors who are working flat out to ensure continuity of care.

We are following CDC guidelines regarding universal precautions and exposure. The website is really good for up to date info, including how to manage stress. https://www.cdc.gov/coronavirus/2019-ncov/prepare/index.html

Each program we run has a different set of circumstances. For this crisis, we have developed Program Director groups for both congregate care (24-7) programs and day services. You can find the director for any program (with contact info) on our website.

For day programs, we are making use of telehealth technology to work with clients where that makes sense. Other programs are continuing normal operations, again following universal precautions. All large meetings have become virtual.

Our biggest area of focus is our 24-hour “congregate care” settings. We have activated the entire JRI administrative team to be in full support mode. We are coordinating supplies, and preparing for the possibility that a resident may test positive despite our best efforts.

We also have a growing number of volunteers from community programs who are pitching in to help residential programs. Staffing at those programs is always a challenge, but with the closing of public schools, day care, etc, it has become even harder.

If you are not currently a JRI employee, but would like to help—go to our INDEED site and apply. The work we do is essential, and we need the support of the entire community.

Finally, we are in touch with the relevant state agencies to keep them apprised of our needs, and to offer assistance where we can. We are grateful to be operating in MA, RI, and CT, where public health has always been a focus. Here is the most current guidance from MA: https://www.mass.gov/info-details/covid-19-guidance-and-recommendations#for-congregate-care-programs-

Thank you for your patience and support as we navigate this strange new landscape.

Andy Pond

President and CEO

@JRISocialJstce