Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Acute Care & Juvenile Justice

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JRI offers a range of programs designed to support youth struggling with intensive acute symptoms. These programs include long-term intensive residential treatment programs as well as short-term stability support (both a CBAT program as well as a Partial Hospital Day Program). JRI remains on the forefront of interventions designed to support youth with both acute symptoms as well as with juvenile justice services.

For more information about our acute services and our juvenile justice services, please follow the link below or call our Service Navigator at (781) 559-4745.

These services might be right for you if
You or your child is struggling with significant acute symptoms of mental illness or complex trauma.
You or your child is in immediate need of a stable and safe living environment while you seek long-term clinical supports.
You or your child are in need of support in the juvenile justice system.
Subscribe to Acute Care & Juvenile Justice

JRI’s juvenile justice division has its roots in the origins of the agency. The founders of JRI were former leaders in the state's juvenile justice system and responded to a need for specialized services partnered with the state, providing excellent care and state-of-the-art rehabilitative treatment. Today, JRI offers a range of forensic residential and community-based services, including…

JRI provides specialized care and treatment for young people with serious mental health challenges, in need of safe, secure settings to chart a new direction. IRTPs are contracted statewide programs of the Massachusetts Department of Mental Health. JRI also accepts out-of-state referrals to Centerpoint and Cohannet Academy.

Stephanie Ward, Vice President (781) 559-4900,…

JRI offers an array of short-term therapeutic programs that include our CBAT program and our Partial Hospitalization Program. Both have strong clinical and behavioral supports for adolescents, all genders, who are experiencing acute symptoms and emotional or psychiatric crisis. These services include both residential and day supports. We partner with families and youth in the programs to help…