JRI/COVID-19 Navigator

Do you have a question about how JRI services, related to COVID-19 or otherwise?

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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Community Services

JRI provides a wide variety of specialized in-home and community-based services throughout Massachusetts. Our services include intensive care coordination, in-home and outpatient therapies, mentoring services, in-home behavioral support, parent/caregiver support and education, mentoring support for Gay, Lesbian, Transgendered youth, and for commercially sexually exploited youth, as well as mental health evaluation and consultation services for youth involved in the juvenile justice system. All of our community-based programs are established in a trauma-informed framework and use evidence-based practices as a foundation of services. 

These services might be right for you if
Your child/youth is in need of community-based behavioral health services.
You or your child/youth is looking for GLBT support services.
You want to find expertise and services related to sexual exploitation.
You are in need of information/support services for youth involved in or at risk of being involved in the juvenile justice system.
You or a family member needs support following involvement with the juvenile justice or adult corrections systems.

Massachusetts Home and Community Based Services

The situation re:  COVID-19 has been changing daily, sometimes hourly and it is a time of great anxiety for us all.  At JRI, we have a tremendous team of dedicated professionals who are working tirelessly to ensure continuity of care.  All Community Based and Outpatient Services  are actively working with clients, with no interruption to service and we continue to be prepared to accept new referrals. 

JRI provides a comprehensive, community-based system of care to ensure that families and their children with significant behavioral, emotional, and mental hea

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