Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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BUILDING COMMUNITIES OF CARE (BCC)

The Building Communities of Care (BCC) curriculum was developed by experts in the fields of mental health, education, trauma treatment, and residential and community based care. It is being utilized in programs spanning many levels of care, from sub-acute facilities to outpatient treatment. BCC is uniquely designed to provide a clear, systems-based approach to therapeutic work and crisis intervention, while still allowing for a great deal of individualization on the program and client levels. BCC has been approved by The Trauma Center at Justice Resource Institute, a program at the forefront in the field of trauma. BCC is a trauma-informed, systems-based training approach to working with individuals of all ages in a variety of settings. It is a “train-the-trainer” based model, and is delivered to participants in 16 – 24 hours, depending on topics covered. It can be delivered with or without physical intervention content. Topics include:

  • Creating nurturing and supportive environments
  • The role of staff and caregivers
  • Building relationships
  • Understanding the impact of trauma on development
  • De-escalation and crisis intervention skills
  • And many more topics!

Learn more about Building Communities of Care (BCC).

To schedule this training at your organization or for more information, please contact Robert Gervais:  Email:rgervais@jri.org

Trainer(s)
BCC Trainers

@JRISocialJstce