Building Resiliency Through Psychological First Aid & Self-Care

This training is intended to provide individuals with concrete tools to support strong, attainable self-care practices and resiliency when working with vulnerable populations, to develop an understanding of the impact of the stress response and vicarious trauma, and to practice interventions to foster adaptive functioning and coping for our clients and our coworkers through exposure to Psychological First Aid (PFA). Topics include:

  • Psychological Trauma

  • The Human Stress Response Continuum

  • Common Physical and Emotional Reactions to Stress

  • The 8 Core Actions of PFA

  • Concrete Tips/Scripts for Implementation of PFA Intervention

  • Vicarious Trauma (VT)

  • The 4 Domains Affected by VT

  • Concrete Self-Care Strategies to Navigate each of the 4 Domains

  • In the Moment Self-Care Strategies in the Workplace

  • Individualized Self-Care Planning

Psychological First Aid

This training is intended to introduce participants to interventions that foster adaptive functioning and coping for clients and coworkers through hands-on practice. Participants are provided with an overview of: Psychological Trauma, the human stress response continuum, common physical and emotional reactions to stress, the 8 core actions of PFA and concrete tips/scripts for implementation of the PFA intervention.

To schedule this training at your organization or for more information, please contact Tara Sagor, CAGS, LMHC: Phone: (781) 559-4900  Email:

Counseling session


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Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.