Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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JRI’s Community-Based Care opens New Bedford office

Justice Resource Institute has opened an office for its Community-Based Services programs at Howland Place, 651 Orchard St.

JRI’s Community-Based Services programs offer in-home individualized and family-focused services, including in-home family therapy, in-home behavioral support, parent/caregiver support and skill building and coaching/modeling for youth. Clients are referred by the parents/guardians, courts, schools, state agencies and health care professionals.

“The trauma-informed care provided by JRI helps children and families who have a history of trauma in their lives and are in need of support services to help them cope and heal. By having an office in New Bedford, we are now able to provide these support services for children and families in the Greater New Bedford area, whether it be at home, in school or in their community,” said Deb Oliveira, vice president for JRI’s Community-Based Services program.

For more information, or to make a referral call (774) 202-1299.

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JRI works in partnership with individuals, families, communities, and government to pursue the social justice inherent in opening doors to opportunity and independence.

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