Meet JRI's Service Navigator

Our Navigator personally answers questions and talks with you about resources that may be available in the community to meet your individualized needs. If you have any questions about our programs or services, or aren't sure what you need, contact our Service Navigator, Rachel Arruda, and we will get in touch with you as soon as possible.

Rachel has been a part of the JRI team since January, 2000. For over 20 years, Rachel has been working in the field of human services assisting families with accessing and navigating services. Rachel received her Bachelors degree in psychology and Masters Degree in Public Administration from Bridgewater State University. She was promoted in July 2005 to Family Networks Program Director where she closely worked with the Department of Children Families for 10 years ensuring that children and families received the highest quality of individualized services ranging from community based through residential care. Rachel is very dedicated to helping the individuals she works with and is committed to improving the lives of children and families. Rachel’s passion for creative service programming inspires her in her role as JRI Service Navigator.

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De-escalating Challenging Behaviors in Young Children

This training first reviews the basics of social/emotional development and the meaning of challenging behaviors. Self-reflection activities around handling challenging behaviors, identifying personal “hot buttons,” creating a plan for when behaviors escalate, as well as suggestions for post conversations with other children who were witness to the challenging episode are the core of this training. This training concludes with participants having an opportunity to discuss personal experiences with challenging behaviors and develop individualized strategies to best support positive outcomes.

To schedule this training at your organization or for more information, please contact Tara Sagor, CAGS, LMHC: Phone: (781) 559-4900  Email: tsagor@jri.org

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